Unified Management System

MANAGEMENT SYSTEMS MANUAL 9001:2015 – 14001:2015

QUALITY AND ENVIRONMENTAL MANAGEMENT POLICY

The company “INALAN ’ is active in:

– WIRED TELECOMMUNICATIONS ACTIVITIES
– BROADBAND INTERNET ACCESS SERVICES THROUGH CABLE NETWORKS

The unified policy of the company ‘’INALAN’’ is the cornerstone for achieving
its objectives and is based on the development, implementation and continuous improvement of the
Management Systems, which have been designed in accordance with with the requirements of the international standards EN ISO 9001:2015, EN ISO 14001:2015.
The company's commitments are:

– The faithful implementation and continuous improvement of the systems in accordance with national and
Community legislation and the management systems manual.

– The improvement of the Company's environmental performance.

– The satisfaction of customer requirements regarding the quality of the services provided by the company "INALAN", dealing with timely and valid complaints or objections based on documented procedures.

– The continuous training of all company personnel, on issues that relate to the effective operation of the Management Systems on the one hand and the raising staff awareness on Quality and Environmental Management issues.

– The company is committed to observing and complying with the applicable legislation on environmental management.

– The company is committed to preventing pollution and protecting the environment.

– As a specific commitment, the company will impose strict and regular controls on waste management to maintain appropriate conditions for environmental protection and accident prevention.

– The company is committed to complying with the applicable requirements for management systems.

– At the disposal of the necessary resources for the implementation of the unified policy of the organization as well as the objectives and goals set by the administration and supporting the said policy

You can also read the quality & environmental management policy here